Terms of Service
Read our Terms of Service
Your purchase or use of our products or services implies that you have read and accepted our Terms of Service as outlined in this present document. Minitek is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.
The Joomla! logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
All Joomla! products sold through our website are released under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or any later version.
Please read the complete GNU General Public License for more details.
Template Quickstart Installation Service
The Template Quickstart Installation Service is available Monday through Friday on business hours. You can see our online status here: Support Desk
After you have made the purchase, you must send us a ticket containing all required information.
- Website Domain
- FTP access
- Hosting control panel access
- Other important information we should know about
Our support staff will install the Quickstart package on your domain within 24 hours.
IMPORTANT: We can install the Quickstart package up to two (2) times.
You acknowledge that Minitek.gr site contains or may contain material (collectively the "Content") which is protected by copyright, trademark or other proprietary rights. You may not transfer or sell, reproduce, create derivative works from, distribute, or in any way exploit any of the Content, in whole or in part, except with an expressly permitted agreement from Minitek.gr or their respective creators.
You may not place any of the "templates", modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from our company.
For your convenience, we teamed up with Avangate to provide a secure and reliable platform for selling our "products" online. The whole ordering process is supported by Avangate, who handles all transactions details. Your private data is 100% safe, as Avangate complies with the latest online security standards.
The payment process is fully automated. After you purchase a product and the sale is finalized, you will be able to download the products from the Downloads section.
Instant downloads are available! However, some customer purchases can be pending for manual antifraud check up. You will receive a detailed email about your payment. Antifraud check occurs due to the growing number of fraudulent transactions from persons who are not actual the cardholders of the credit cards used during purchase.
All updates for the same product series are free to all valid customers with active subscriptions according to the customer subscription type. If there are any exceptions, we will always make sure to clearly state so in our product descriptions. When a new version of one of our products is released, it will be published in our website.
You may not sub-license, assign, or transfer this "license" to anyone else without prior written consent from Minitek.gr.
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of Minitek.gr. Our products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
At Minitek we stand behind our product. All orders placed through the Minitek website are 100% protected by a 7 Day Money Back Guarantee! If the product does not work properly in your website (this means that it does not work as described in the product page and shown in our demo site), just let us know and if our support team can not solve the problem, we'll provide you with a full refund! If the problem is solved by our support team, the order is not refundable. Minitek will refund the money within 1 business day of receiving your refund request. Please note that it may take a couple of days for the bank to clear funds to your account or credit card. We will advise you once the refund has been issued.
IMPORTANT: Wrong orders are not refundable. Be certain that you are buying the correct product. Server problems do not warrant refunds. We highly recommend that you sign up with a hosting provider that supports Joomla. For Standard, Professional & Developer Subscriptions, you can get a refund only for the amount that corresponds to the product in question.
All payments for the services below are non-refundable:
- Template Installation (Quickstart)
- Extensions/Templates Customization
All refund requests must be made via our ticket system. All refund requests made via email or via Avangate will be automatically rejected if you have not asked for support.
Support (Tickets system)
All support requests must be made via our ticket system. Support requests via email will not be anwered. Minitek.gr offers the products as is, with no implied meaning that they will function exactly as you wish or with all 3rd party extensions. It must be stated that all of our products are tested to work flawlessly on a clean Joomla installation. Minitek.gr offers support only for installation and only for the duration of the subscription you have purchased. Minitek.gr is not obliged to provide assistance, guidance or information for any technical issues including, but not limited to, direct, indirect, special, incidental or consequential damages or conflicts with 3rd party extensions or other losses arising out of the use of or inability to use our products. Minitek.gr does not offer support for free extensions or free templates.
Live Support Service (popup)
Our Live Support Service (popup window at bottom right of website) is meant only for Pre-Sales, Billing and Accounts inquiries. We will not answer to techical support requests via the Live Support Service. All technical support requests must be made via our ticket system.
Free Products Support
We do not offer technical support for free products.
Minitek.gr does not warranty or guarantee these products in any manner. We cannot guarantee they will function with all 3rd party extensions or templates. Also, we cannot guarantee that older versions of our products will continue to function indefinetely with the latest version of Joomla or the latest versions of 3rd party extensions and templates. Minitek.gr maintains the right to discontinue any product without prior notice. All Minitek.gr products are tested to work on all major browsers like Mozilla Firefox, Microsoft Internet Explorer (greater than IE8), Google Chrome, Opera, Apple Safari (version 3 and newer).
All Minitek.gr subscriptions grant you access to existing products. We do not guarantee that we will continue to release new Joomla templates or new Joomla extensions. By purchasing one of our subscriptions you agree that we may stop releasing new Joomla templates without any prior notification and that all our subscriptions give access only to currently existing Joomla templates and extensions.
Minitek.gr policy is that all registered users and customers of our website are automatically added to the newsletter list by accepting these Terms of Service.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by clicking on the unsubscribe link on the bottom of a newsletter or disabling the newsletter option in the profile edit page.
Changes to Terms & Conditions
Minitek.gr is entitled to change or update these Terms of Service at its own discretion without any obligation of prior notification.