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Can't log in?

Please note that after your purchase it might take up to 20 minutes to receive the email that contains your username and password.

Don't forget to look in Spam / Trash folders too.

You can also use the following pages to retrieve your username and password:

  Remind username

  Reset password

If you have multiple accounts in our website, make sure that you are using the correct one to log in. Read the following article if you are not sure about the email associated with your purchase: I can't log in to my account

Didn't get the activation email?

Please keep in mind that in some cases it might take up to 20 minutes for the activation email to arrive. If you have not received it after 20 minutes, you can send us a message at This email address is being protected from spambots. You need JavaScript enabled to view it.. The message must be sent directly from your email.