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Email notifications
Minitek FAQ Book has 6 types of email notifications: Pro
- New question
- Sent to moderators when a new question has been submitted.
- New answer
- Sent to moderators when a new question has been submitted.
- Assigned question
- Sent to moderators when a question has been assigned to them.
- New answer
- Sent to authors when a new answer has been submitted to one of their questions.
- Selected answer
- Sent to authors when one of their answers has been selected as best answer.
- Question hash
- Sent to guests when they submit an anonymous question.
Configuring notifications
Go to the component Configuration and under the Notifications tab, configure the following parameters:
- Moderators: New Question
- The moderators will receive an email when a new question is submitted.
- Moderators: New Answer
- The moderators will receive an email when a new answer is submitted.
- Moderators: Assign Question
- The moderators will receive an email when a question has been assigned to them.
- Moderators pool
- All users that belong to any of the selected groups will be added to the moderators pool.
- Notify moderators
- Select the moderators that will receive email notifications. Notifications can also be set per topic, bypassing this global setting. This list will show users that belong to the user groups that are selected in the parameter Moderators pool.
- Authors: New Answer
- The author of a question will receive an email when a new answer is submitted.
- Authors: Answer selected
- The author of an answer will receive an email when the answer is selected as best answer.
Email templates
See Email templates.