Documentation
FAQ
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This problem is caused by an existing javascript error from a third-party extension or template. You must first check your website for errors and fix all existing javascript errors.
If you still have problems after you have fixed all errors, please open a ticket and we'll look into it.
You can fix the problem with one of the following ways:
Use absolute paths instead of relative paths for the images.
Use root-relative paths for the images by adding a leading forward slash to the relative path. For example:
Change
relative/path/to/imageto
/relative/path/to/image
Open the component configuration and enable the parameter Fix relative links.
Info
If the editor strips out the forward slash, you can either use absolute paths, or setup the editor not to strip any characters, or use a different editor than does not strip characters.
Open the component configuration and disable the parameter Version checking.
If the problem persists, please open a ticket and we'll look into it.