FAQ

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I just purchased a subscription but my subscriptions page is empty. What happened?

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When purchasing a subscription at Minitek, the subscription is added to the user account associated with the email in the shopping cart form (Section: Billing Information).



If an account associated with that email exists, the subscription will be added to that user account. If it does not exist, a new user account will be created for that email and the subscription will be added to the new account. You will automatically receive login info for the new user account at that email.

If you have not received an email from us, please check your spam/trash folders.

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