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Invoice and Billing Query

E
ElliePosted 6 months ago

Hi there

We used the purchase form to attempt to purchase a standard subscription on 18 April 2022, and yet never received anything, and have no invoice or records of the purchase. After waiting, we then purchased a professional subscription on 05 May, and received an invoice, BV63872464, for £24.42. However, the amount that we have been charged is £15.76 on 20 April.

Please would you either provide us with the correct invoice for the amount charged on 20 April, or reissue payment for the full amount from 05 May?

Thanks

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1 answer

M
MinitekPosted 6 months agoModerator

Hi there,

For payment and invoice related issues, you must contact 2Checkout at https://www.2co.com/#contactUs.

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