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Subscription confirmation email does not arrive

JT
Josean TelleriaPosted 1 year ago

Hello!

I have some questions when sending the first subscription email.

The website tells me that I will receive an email to activate the subscription, but I don't get it. Is it because I have to wait for the CRON task? Or does this email arrive automatically? If so, it doesn't arrive.

I've already set up the 3 cron tasks for the events, but I'm not sure if this email will work.

Thank you

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#2650

3 answers

M
MinitekPosted 1 year agoModerator

Hi there,

The subscription emails are automatic and do need a cron job. Have you looked in the spam/trash folders?

JT
Josean TelleriaPosted 1 year ago

 Perfect, that is the problem :) Sorry ;)

M
MinitekPosted 1 year agoModerator

No problem :)

Let me know if you need more help.