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Attachment: Cannot upload zip, xlsx

4J
4CRATOR JAPANPosted 3 months ago
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Hello,

I’m facing an issue with uploading zip and xlsx file.

 

1. zip

In the FAQ Book Pro configuration > Attachments > “zip” is checked.
But when you try to upload zip file, it shows an error message:

“You can't upload files of this type.”

(Screenshot is attached. zip is included in the allowed file types.)

 

2. xlsx

There is no way to allow .xlsx file. How can I make it enabled?

 

I also checked Media Manager > Allowed extensions, and included zip and xlsx, but no success.

Please advice how to fix this issue.

Thank you.

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#3564

4 answers

M
MinitekPosted 2 months agoModerator

Hi there,

There is indeed a problem with the zip files. It will be fixed in next version. However, keep in mind that you will not be able to upload zip packages that include file extensions that are not allowed in attachments.

I will add xlsx support too in next version.

4J
4CRATOR JAPANPosted 2 months ago

Thank you for your reply.
Good to hear it will be fixed in the next version.

Will you please advice how to fix it as tentative solution until the next release?

 

Thank you.

M
MinitekPosted 2 months agoModerator

New version has been released (v4.2.6). You can now select xlsx attachments in the component configuration.

4J
4CRATOR JAPANPosted 2 months ago

Confirmed that xlsx and zip can be uploaded successfully now.

Thank you!