Help Center

Hi there,

After several hours of configuring and setting up Sections, Topics, menu items, font awesome icons, etc., I am in a nice place with FAQ Book here.

I removed EasyDiscuss due to concerns about the long-term viability, the endless configuration options, and the overly complex templating, CSS, Foundry libraries, etc.

Setting up FAQ Book requires that you get the structuring all straight in your head, but once you see the overall design approach, it actually offers a remarkable level of options for configuration, display, and behavior fine-tuning!

In short, I am very happy with where I am at now and believe that once you have the right setup in place, FAQ Book will be very low maintenance in usage. With EasyDiscuss, I felt that I was always tinkering to get it to fit with the rest of my site and FAQ Book is "plain and simple" on the presentation side, but very strong on the setup side at every level of the tool - so awesome.

I have 4 small things to ask about or report here:

1) when a user presses the Ask Question button and the editor loads, there is a Status bar with the normal Joomla options for Published, Unpublished, etc.

How do I hide or remove that area from the editor? I am using JCE Core and I see that you use Tiny MCE. I looked at the TinyMCE options also, but I cannot figure out where to turns off this Status bar item.

2) Is there a description or can you write a simple one to show how I can duplicate your TinyMCE editor setup on my FAQ Book installation?

I like how you have configured the details of your TinyMCE editor and the surrounding warnings, questions, sanity checks, etc. 

I will not need to cover all the details of the Minitek Question Form, but it would be great to see how you set up the Help Center one.

I realize doing this, if it does not already exist, creates work, but it seems this would be most useful and valuable for anyone considering FAQ Book, etc.

3)The names switch on the My Questions and Answers navigation, including here in this Help Center.

When I go to the My Questions page on my site and here in the Help Center, it starts with a display of the User Name.

It switches to the Real Name when you click on the side navigation for either Questions or Answers.

It seems that when you set the Display Name config to the User Name, that these My Profile navigation elements should be in sync with that.

Am I overlooking something anywhere, or is this a bug?

I have a menu item, and moved it around as a top-level or child below the Sections menu item, but none of that makes a difference.

I think it is confusing to the user to see both names show up and would like it to be the "forum name", which is the User Name, normally speaking.

4) The height of the Top Navigation section is not consistent on my site and varies from ~ 64 - 66 px, which makes the separator line move a little.

I added a custom CSS setting to put it at 68px so that it stays solidly in one place no matter what navigation is happening.

I have the Ask Question at the top of the Navigation area and not at the Topic level.

I cannot see the same thing here in this Help Center, but I noticed it is happening on mine and confirmed it with developer tools that there was a 2px type shift happening, and also when the View Profile button was active.

This is, of course, all minor stuff, but I wanted to report it as I want all "areas and lines" to stay in a specific spot and not wiggle.

Appreciate your thoughts on these 4 items!

Thanks