This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 22 July 2019 17:12 EEST
I have bought the subscription few hours ago and I am struggling with your website and component, first I had to wait long time to received the username and password, second I setup the Minitek Slider Pro3.0.1 widget and when I went to the article to add the image on the images and link the frontend display this error message

Class 'PhpThumbFactory' not found

If I remove the image the frontend comes back.

I need to delivery the website ready tonight and I have no time to be waste on support conversation, I need something that work straight away. Also I cannot give you access to my backend website.

I had to buy another extension to do the job and now I would like to have my money back please!

I was hoping to have found a headache free extension but this wasn't the reality.

Claudio Carvalho
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.