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Thursday, 27 June 2019 16:27 EEST
 Hi,
we are trying to publish some news with the Minitek Wall Pro componente. I created a masonery widget and published in a page. When I access to the new page It don't show the information. If I inspect the code, I see there are somo css rules that hidden the information:

.mnwall_container {
display: none;
}

Could you help me?

I attach the screen with the hidden information.

Thanks.

Pd: We are working in a production enviroment, so i can't give you access to the backend.
Oscar
Minitek Wall Pro - Professional Subscription
Thursday, 27 June 2019 16:37 EEST
Hi there,

Did you check for existing javascript errors in your website before enabling the extension?
https://www.minitek.gr/support/documentation/frequently-asked-questions/joomla-extensions/my-website-has-existing-javascript-errors-what-can-i-do

I see a javascript error in your website (see attached image).

You must disable all Minitek extensions first to see if the error existed before.
Attachment
Yannis
Support Team

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Friday, 28 June 2019 09:42 EEST
Thank you for your reply.

I check the error. There are the next error:

TypeError: jQuery(...).imagesLoaded is not a function
minitek-news:505:50
    <anonymous> http://est-east.eu/est/index.php/minitek-news:505
    jQuery 4
        j
        fireWith
        ready
        J
TypeError: jQuery(...).superfish is not a function
minitek-news:1163:36
    <anonymous> http://est-east.eu/est/index.php/minitek-news:1163
    jQuery 2
        dispatch
        handle
Source map error: request failed with status 404
Resource URL: http://est-east.eu/est/components/com_minitekwall/assets/lightbox/lightbox.min.js
Source Map URL: lightbox.min.map


I try to find the lightbox.min.map but i don't found it.

Thanks
Oscar
Minitek Wall Pro - Professional Subscription
Friday, 28 June 2019 13:06 EEST
You must disable the Minitek extensions completely in all pages and then check for errors.
The above errors show that you have not disabled them yet.
Yannis
Support Team

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Friday, 28 June 2019 13:07 EEST
I can still see the Minitek extensions in this page:
http://est-east.eu/est/index.php/

You must disable them so that I can check for existing errors.
Yannis
Support Team

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Wednesday, 17 July 2019 15:01 EEST
Hi Yannis,

Sorry for the delay in my response. I correct all js errors in the main page.

But when I try to access to the frontend page I get the next js error:

index.php?option=com_minitekwall&view=masonry&widget_id=1&Itemid=616&lang=en:465 Uncaught TypeError: jQuery(...).imagesLoaded is not a function
at HTMLDocument.<anonymous> (index.php?option=com_minitekwall&view=masonry&widget_id=1&Itemid=616&lang=en:465)
at j (jquery.min.js:2)
at Object.fireWith [as resolveWith] (jquery.min.js:2)
at Function.ready (jquery.min.js:2)
at HTMLDocument.J (jquery.min.js:2)


Do you know what is the problem??
Thank you.
Jorge
Oscar
Minitek Wall Pro - Professional Subscription
Wednesday, 17 July 2019 15:57 EEST
Hi there,

I need a specific link where I can see the error.
Yannis
Support Team

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Wednesday, 17 July 2019 16:43 EEST
http://est-east.eu/est/index.php?option=com_minitekwall&view=masonry&widget_id=1&Itemid=616&lang=en

Thank you
Oscar
Minitek Wall Pro - Professional Subscription
Wednesday, 17 July 2019 16:46 EEST
http://est-east.eu/est/index.php?option=com_minitekwall&view=masonry&widget_id=1&Itemid=616&lang=en

Thank you
Oscar
Minitek Wall Pro - Professional Subscription
Thursday, 18 July 2019 14:28 EEST
You have not provided any of the required information (back-end login etc).
Yannis
Support Team

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Friday, 19 July 2019 13:14 EEST
Sorry Yannis,

i'm not allowed to grant access to the backend. This is a production enviroment.

Could you give us some instrucctions to try to correct the error.
Thank you.
Oscar
Minitek Wall Pro - Professional Subscription
Friday, 19 July 2019 14:52 EEST
There are no specific instructions.

You must try to find which javascript code in your template or in a 3rd party extension is causing a conflict.
Yannis
Support Team

  Please post a rating at the Joomla! Extensions Directory

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