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Thursday, 14 March 2019 18:24 EET
Hi
So. I purchased the Module last year but i haven't succeed to make it work.
For a specific Project i wanted to give your extensions another try.
But still the same. I can't see any content, nor images.

Thank you
Christoph
Christoph Burkhard
Joomla! Extensions - Professional Subscription
Thursday, 14 March 2019 19:08 EET
Hi

It seems it's a javascript error caused by the shaper_helix3 Template.
The strange this is, all other extensions (widgetgit, Sp pagebuilder and so on) work normal. Except the minitek Extension.

Maybe you have a solution?
Thank you

Best regards

Christoph
Christoph Burkhard
Joomla! Extensions - Professional Subscription
Friday, 15 March 2019 18:47 EET
Hi Christoph,

That's because there are javascript pages present in your website.
Did you check for javascript errors before enabling the extension?
https://www.minitek.gr/support/documentation/frequently-asked-questions/joomla-extensions/my-website-has-existing-javascript-errors-what-can-i-do
Attachment
Yannis
Support Team

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Tuesday, 19 March 2019 15:56 EET
Hi Yannis

Yes, i saw it. There's a Java-Script Error. But how to fix it?
And why do all other extensions work except the minitek module?
You can find java-script errors on so many Websites, even on a google.com site.
Check your own minitek.gr Site and what can you find? Some Java-Script Errors ;-)

Thanks for Helping
Christoph

Christoph Burkhard
Joomla! Extensions - Professional Subscription
Tuesday, 19 March 2019 17:14 EET
On our website there are no javascript errors. If you found one, let me know and I'll fix it asap.

Unfortunately there is no workaround for that. Errors are errors and they break stuff.
Yes, some extensions may work with errors. But others will not work. Especially the more complicated ones.

The only solution is to find the extension (or script) that creates the error and either disable it or fix it.

Javascript errors will create all sorts of weird behaviour in extensions. It may look like an extension is working, when in reality it's not working as expected and opens up ways for hackers to inject stuff in your site.
Yannis
Support Team

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Tuesday, 19 March 2019 17:22 EET
The error is in the following code of your template:

jQuery('html, body').animate({
scrollTop: jQuery(hash).offset().top 80
}, 800, function(){
...
...


Notice the "80" number above. That is a mistake and must be removed.
The code should be:
jQuery('html, body').animate({
scrollTop: jQuery(hash).offset().top
}, 800, function(){
...
...
Yannis
Support Team

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Tuesday, 19 March 2019 17:23 EET
PS. The above code is used for the smooth scrolling of links in your template.
Yannis
Support Team

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Tuesday, 19 March 2019 17:34 EET
Hi Yannis

That was the Point. Thank You.
Now it works ...

BTW: This is the Java Script Error on your Site

Best regards
Christoph
Attachment
Christoph Burkhard
Joomla! Extensions - Professional Subscription
Tuesday, 19 March 2019 17:38 EET
That's great. :)


I can't see the error on my end. Are you using any ad blocker in your browser?
Sometimes the ad blockers break stuff in websites.
Yannis
Support Team

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