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Monday, 05 February 2018 13:51 EET
Hi,
in the website of one of my customer, after the update the responsive grid no more appears (from the frontend and backend)
Can you help me please?
The error i9n frontend is:
Warning: Invalid argument supplied for foreach() in /web/htdocs/www.serendipitybologna.it/home/modules/mod_responsive_grid_for_k2/tmpl/default_minimal.php on line 12
And the error in backend is
Error call undefined method.
What's the problem? :-(

Hi just disabled joomla cache, i know.
In the jquery error the site tell me that $ is not a function but i don't know i can solve and if this problem is related to responsive grid problem.

Thanks a lot,

Francesca
Francesca
Responsive Grid for K2 - Standard Subscription, Joomfolio for K2 - Standard Subscription, Responsive Grid for K2 - Professional Subscription
Tuesday, 06 February 2018 16:00 EET
Hi there,

To fix the backend problem,
connect to your web server via FTP, go to
/modules/mod_responsive_grid_for_k2/admin/elements/

and delete the following files:

categoriesmultiple.php
item.php
items.php
k2tags.php


About the front-end problem, please send me a specific link with the module published (+ the ID of the module).

Yannis
Support Team
Wednesday, 07 February 2018 00:11 EET
Hi,
i have remove these files but i can't solve the problem. :-(

I have the module published in this link: http://www.serendipitybologna.it/
this ID 97
and in this link: http://www.serendipitybologna.it/index.php/blog
this ID 106
Francesca
Responsive Grid for K2 - Standard Subscription, Joomfolio for K2 - Standard Subscription, Responsive Grid for K2 - Professional Subscription
Wednesday, 07 February 2018 01:52 EET
Can you also please send me FTP access?

What is the FTP host name?
Yannis
Support Team
Wednesday, 07 February 2018 13:06 EET
The host name is: ftp.serendipitybologna.it
The site hosting is Aruba. I've just write you user and password :-)
Francesca
Responsive Grid for K2 - Standard Subscription, Joomfolio for K2 - Standard Subscription, Responsive Grid for K2 - Professional Subscription
Thursday, 08 February 2018 17:57 EET
Hi Francesca,

I have fixed the problem with the backend.

About the frontend, there are 2 javascript errors in your website caused by another extension or template.

For now, I have disabled the grid modules.

You must fix these 2 errors before enabling the grid modules.
https://www.minitek.gr/support/documentation/frequently-asked-questions/joomla-extensions/my-website-has-existing-javascript-errors-what-can-i-do
Yannis
Support Team
Thursday, 08 February 2018 17:59 EET
Attachment
Yannis
Support Team
Thursday, 08 February 2018 22:21 EET
Thanks a lot! But what was the problem of the backend?
Francesca
Responsive Grid for K2 - Standard Subscription, Joomfolio for K2 - Standard Subscription, Responsive Grid for K2 - Professional Subscription
Saturday, 10 February 2018 18:11 EET
There were some leftover files required for the old K2 version.

These filese were not needed anymore but would create the error. I have deleted them and from now on you won't have any problem.
Yannis
Support Team
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