This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 22 May 2017 21:02 EEST

Since updating my joomla version, my slider have stopped working on all but one page.

Below are the pages where it is not working:

Below is the page where it is working
fidel carrera
Monday, 22 May 2017 21:50 EEST
Hi there,

Have you checked your website for existing javascript errors?

You must unpublish the sliders in module manager and then check for javascript errors. If you find any errors, you must first fix them before enabling the sliders.
Support Team
Tuesday, 23 May 2017 11:51 EEST

I have tried the above steps and do not see any errors. This issue only happened once I updated joomla. This happened in the past and tech support was able to see that there was an issue with the slider pulling images from my CDN. Are you able to provide any other suggestions?

fidel carrera
Tuesday, 23 May 2017 16:15 EEST
There is certainly a javascript conflict with some other extension.

What else did you change/install in your website that caused the problem?
The Joomla update by itself can not have caused the issue.
Support Team
Tuesday, 23 May 2017 16:34 EEST
Updated easysocial and easydiscuss component, along with the update of joomla.
fidel carrera
Tuesday, 23 May 2017 16:48 EEST
If I'm reading the logs right, the error appears to be from the jui/js folder and the mod_responsive_slider/assets/js folder. Wouldn't this mean that there is in fact a conflict with the latest updates to Joomla since JUI is part of that core group of files?
fidel carrera
Tuesday, 23 May 2017 16:53 EEST
I have found :)
fidel carrera
Tuesday, 23 May 2017 18:31 EEST
What was the problem?
Support Team
Wednesday, 24 May 2017 11:33 EEST
One of my custom modules was having issues with the new JUI JS which was in turn conflicting with the slider JS.
fidel carrera
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.