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Saturday, 05 August 2017 22:58 EEST
 Hello!

I recently purchased the template "Cosmos II" which i am planning to install in my domain eobserver.co.uk. I had already a website in this domain (top.host server) so i deleted all the files from the plesk panel and i uploaded the quickstart package that you provide through the downloads section.

Unfortunately, i can not install the joomla and build the website. When i upload the quickstart package and i enter in the url bar of my browser the name of the website, the page is not even loading.

I tried to upload just the joomla package which i downloaded from the Joomla`s official website and everything worked fine as i was able to install the joomla.

Could you please help me? I need to publish the website as soon as possible so i am trying to find a solution but i can`t.

Thank you very much for your time!
IOANNIS CHANIOTAKIS
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