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Wednesday, 13 September 2017 03:06 EEST
Hello there,

I have 2 things that I need help with but I'm not able to figure out.

1. I have created a couple of questions within a topic but I'm not able to sort them the way I want to on the topic page. Is there a way to do this? So far, from what I can tell, it's only sorting them alphabetically.

2. I want to create a hyperlink in one question that links to another question. How can I do this? When accessing a specific question, it doesn't generate it's own unique URL.

On the website, the topic in question is "Faxing".

Thanks in advance,

Varant Papakhian
Wednesday, 13 September 2017 15:37 EEST
Hi Varant,

1. You can change the questions ordering within a topic with the following parameter:
Configuration > Questions > Questions ordering.

2. Each question has its own permlink in the front-end. Just make sure that the following parameter is enabled:
Configuration > Topics > Questions > Question permalink.
Support Team
Wednesday, 13 September 2017 19:43 EEST
I found that section (thanks for making the changes for me), but is there a way to customize the sorting or would I need to sort by ID and then modify the ID number via phpmyadmin?


Varant Papakhian
Wednesday, 13 September 2017 19:50 EEST
There is no need to do that.

If you select the option "Ordering" in the drop down list, you can then go to the Questions list in the backend and drag'n'drop each question to create a custom ordering.

In order to drag'n'drop the questions, you must first click on the double-arrow icon at the top left of the list.
Support Team
Wednesday, 13 September 2017 21:59 EEST
Got it! Seems I have the wrong sorting order toggled on the questions page.

Thank you Yannis!
Varant Papakhian
Wednesday, 13 September 2017 22:05 EEST
You're welcome :)
Support Team
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