Frequently Asked Questions

What happens after my subscription expires?

After the subscription expires you will still be able to use the products for as long as you like. However, you won't have access to downloads, updates and support tickets.

Can I get a refund if there is a problem with the product?

If you face a technical issue with a product, you may be eligible for a refund. Just contact us as soon as possible and we'll try to help you solve the problem.

Are there any hidden fees?

Absolutely not. There are no recurring charges or other fees whatsoever. All subscriptions are a one-time payment and it's up to you to decide when to renew your subscription.

How can I get support if I run into problems?

If you face any issues with our products, we recommend to go through the Documentation and Help Center posts. You can also ask a new question and we will contact you as soon as possible.

Can I change my subscription later on?

Sure you can. You can upgrade at any time as long as you have an active subscription. Just contact us before upgrading and we will take care of everything.

How safe and secure are my order and payment details?

Our partner 2Checkout provides a secure and reliable platform for selling our software products online. Your private data is 100% safe, as 2Checkout complies with the latest online security standards.

Have more questions?

  Get in touch with us, we'd love to hear from you.

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