Help Center

Powered by Minitek FAQ Book

My subscription is empty.

F
FernmPosted 9 months ago
Minitek Live Search - Professional Subscription

Hello, I bought a subscription yesterday but I can not download although I have a download id. What is wrong?

http://cm-vilareal.pt/2022/images/invoice.pdf

Loading...
0
#3279362 views

5 answers

M
MinitekPosted 9 months agoModerator

Hi there,

That's because you used a different email when you purchased the product and now you have 2 accounts. The product is in the account with the email nunosilva@cm-vilareal.pt.

https://www.minitek.gr/support/faq/subscriptions/i-just-purchased-a-subscription-but-my-subscriptions-page-is-empty-what-happened

Do you want to merge your accounts and only keep one? Which one?

Was this helpful?
Loading...
0
F
FernmPosted 9 months ago

Yes, I would prefer to use only fernmac@hotmail.com

Thank you

Was this helpful?
Loading...
0
M
MinitekPosted 9 months agoModerator

Done. The subscription has been added to your account.

Was this helpful?
Loading...
0
F
FernmPosted 9 months ago

Thank you very much

Was this helpful?
Loading...
0
M
MinitekPosted 9 months agoModerator

You're welcome.

Was this helpful?
Loading...
0