Help Center

Powered by Minitek FAQ Book

Absolutely not working

A

AvyaPosted 8 years agoEdited 3 years ago

Hi,

installation works seemingly well, but when I clic on "Indexed content" to run the indexer there is no modal window: you can see the screen I get, on the screenshot attached. Same result if I clic on "Content maps".

When I try to create a new filter group or a new filter, I get an error: 500 JHtmlBehavior::formvalidator not found.

And when I publish the module (here, right position) it doesn´t show.

Cache is disabled and purged. I tried Minitek Smart Search 1.0.6 and 1.0.5 versions. Same results.

Regards.

0

#1940

17 answers

M

MinitekPosted 8 years agoModerator

Hi there,

I need admin access. The above link does not work.

403 Forbidden

You don't have permission to access /administrator/ on this server.

M

MinitekPosted 8 years agoModerator

If you don't want to show private data in this public ticket, please close this ticket and re-open a new private ticket will ALL required info.

A

AvyaPosted 8 years agoEdited 8 years ago

It´s because my host provider, for security: access from non-spanish speaking countries is denied. I have to give permission, so what´s your country?

P.d.: now, the page where I put the module doesn´t load, and shows an error message (HTTP ERROR 500)

A

AvyaPosted 8 years agoEdited 8 years ago

Hi,

the page where I put your module (http://franzabaleta.com/index.php/hablemos) definitely doesn´t load, and continues showing an Error 500. So, by the momment, I´ve unpublished Minitek Smart Search. You can publish it again to do testing when you get to my admin panel.

M

MinitekPosted 8 years agoModerator

I am in Greece.

A

AvyaPosted 8 years ago

Perfect. Now IPs from Greece can access to the backend. Anyway, if you still find some problem to get to the backend, I will allow your particular IP.

M

MinitekPosted 8 years agoModerator

Have you installed the component? I don't see it in the installed components.

A

AvyaPosted 8 years ago

Yes, I installed both component and module, or at least that´s what I tried! Can you install the component again and test?
Regards.

M

MinitekPosted 8 years agoModerator

You can install the extensions (both the component + the module) with the Extension Manager of Joomla.

Before installing, make sure that your Joomla installation is up-to-date.
The extension will not work properly with Joomla versions prior to Joomla 3.6.x.

A

AvyaPosted 8 years ago

Component is installed. You can find it if you search by the name, on Extensions Manager. But it does not show on Components menu. I guess this is just the problem.

M

MinitekPosted 8 years agoModerator

Both the extension were disabled in Extension Manager.

I have enabled both of them.

Your Joomla version is too old.

Please update to the latest Joomla version.

A

AvyaPosted 8 years ago

Yes, I disabled because with the module enabled the page shows an Error 500 (see previous messages). Joomla version is 3.7 if I am right, and it´s compatible with Minitek Smart Search, as I read on documentation (?)

M

MinitekPosted 8 years agoModerator

Your Joomla version is 3.3.6

It is very old.

You must update to Joomla 3.7

M

MinitekPosted 8 years agoModerator

https://downloads.joomla.org/cms/joomla3/3-7-2

A

AvyaPosted 8 years ago

I see, Joomla version is 3.3.1, not 3.7. Tonight I´ll update Joomla and test the extension. Thanks.

M

MinitekPosted 8 years agoModerator

You're welcome. Let me know if you still have trouble after the Joomla update.

A

AvyaPosted 8 years ago

Yes, it works.

Now we have another problem. It has to do with Minitek Live Search... (I´ll open a new ticket)