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Class 'PhpThumbFactory' not found

Claudio CarvalhoPosted 3 years agoEdited 3 years ago
I have bought the subscription few hours ago and I am struggling with your website and component, first I had to wait long time to received the username and password, second I setup the Minitek Slider Pro3.0.1 widget and when I went to the article to add the image on the images and link the frontend display this error message

Class 'PhpThumbFactory' not found

If I remove the image the frontend comes back.

I need to delivery the website ready tonight and I have no time to be waste on support conversation, I need something that work straight away. Also I cannot give you access to my backend website.

I had to buy another extension to do the job and now I would like to have my money back please!

I was hoping to have found a headache free extension but this wasn't the reality.