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Upgrade FAQ Book Pro from version 1.64 to 3.5.x

MB
Michael BanschbachPosted 9 years agoEdited 9 years ago
 Hi,

I have been using your FAQ book pro for several years. On my one website, I have to upgrade the website in general and move from joomla 2.5 to 3.6.5.
On my old joomla 2.5 website I have FAQ book pro version 1.64 installed and about 500 FAQ's. I know there is no simple approach to upgrading and getting my information from the old FAQ Book pro to the new, but is there someway I can minimize retyping in everything? It appears you use the same criteria, just renaming Categories and FAQs to Sections and Questions. Is there a way I can export the Categories and FAQs from the old database and reimport into the new database?
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#1831

43 answers

M
MinitekPosted 9 years agoModerator
Hi Michael,

The last updates were small releases and it has not been implemented yet.
But I will certainly add this feature in the next big update.
MB
Michael BanschbachPosted 9 years ago
Hi Yannis,

Did that feature get in for the redirection of logged in users back to the section home page when you press cancel? I updated, but I did not see a place to toggle that?


Thanks, Michael
MB
Michael BanschbachPosted 9 years ago
Thanks, that would be perfect since i would rather them use your live search
M
MinitekPosted 9 years agoModerator
Hi Michael,

Sorry for the delay.

This depends on whether the user is logged in. Logged in users are redirected to the 'My Questions' page,
whereas guests are redirected to the Section home page.

I will add an option to select the redirection page in the next version.
MB
Michael BanschbachPosted 9 years ago
Question, on your demo when you press the cancel it goes back to main page instead of what mine does. Is this still a function of the bootstrap or is there something I can set in the configuration to just go back to main page/section. I do not need or want this to go to this search stuff.
MB
Michael BanschbachPosted 9 years ago
Hi Yannis, Okay that makes sense. I will take that approach.
M
MinitekPosted 9 years agoModerator
Hi Michael,

The component is using the default bootstrap classes of Joomla.

The problem is that your template overrides these default classes. The only solution to this is to manually fix the css in the specific page and override your template css.

I can't do that on the component level because that will create problems to most people that are using the default bootstrap classes.
MB
Michael BanschbachPosted 9 years ago
Hi Yannis,

So everything is working perfectly, but I still have that one lingering issue. If you click on the ask question button and then click the cancel but on the ask question screen, it goes into a search mode that looks a mess. I attached a screenshot so you can see.
MB
Michael BanschbachPosted 9 years ago
I added in height: 500px; in addition to your suggestion and it looks and acts right now. Not sure if this is the best solution overall with your doing, but it does fix it.
MB
Michael BanschbachPosted 9 years ago
Hi Yannis,

Thanks, that gets rid of the scroll bar and provides a little more view of the topics, but it cuts it off at the bottom. see attached picture
M
MinitekPosted 9 years agoModerator
Hi Michael,

About the topic selection overflow issue, add this css in your template:

.fbpContent_myquestions .tab-content {
  overflow: visible;
}
MB
Michael BanschbachPosted 9 years ago
Hi Yannis,

I went ahead and made hidden menus just to link the link the two sections and the warning message went away. So that is good.

You should have access to the back end with that login: http://ld212.inmotionhosting.com/~talkin39/administrator
Do you need Super User or is admin okay? I logged in with your credentials I gave you and could get to the component.

I turned the Topics back on for the questions and now I see this, which is better. It appears that a limitation on the height of the ask question in the container causing a scroll bar. So when you click the Topic dropdown, if the scroll is not down you either don't see them or barely. Is that height issue adjustable in the component or is this a template css issue ?

FYI: I saw the Live Search component on your FAQ Book Pro demo and loved it. Bought it last night and added, it solves another problem and works great!

M
MinitekPosted 9 years agoModerator
Hi Michael



Could this message be because I made these two sections with Topic and questions, but I chose in the menu to display by Topic and not section ? The others are all by sections.


Yes, for each section there should be a Section menu item. You can also create Topic menu items but they must be children of Section menu items.


About the topic selection list, I don't see it in the question form in the frontend and I don't have access to the component configuration in the backend.
MB
Michael BanschbachPosted 9 years ago
FYI: this is the response I got from the template company:

Hello,


Quote

The problem is the cancel and submit buttons are messed up.

I can assist you with this if you provide login details or a URL to these buttons so I can see the CSS and provide a CSS solution or override


Quote

Also there is an issue with the FontAwesome ICONs since the template included ones are the old version.

Yes they are because Joomla uses the classes for them. The classes on things in Joomla haven't been updated to the new version of FA. If its really causing issues perhaps disable font awesome from the Vertex admin area. I believe under the General tab.


Quote

I'm afraid there is no workaround in this other than removing all !important instances from your css files.

Joomla made the bad decision of included bootstrap into the core. Thus we have to override these styles by force using the !important calls. We really wish we didn't have to but its the only way for our templates to display properly. If not things show all out whack because the bootstrap CSS applies line-heights, font sizes, backgrounds, etc to things like buttons as you mention.

In summary just let me know where things are showing messed up and I can assist you in the getting them to look proper.
MB
Michael BanschbachPosted 9 years ago
Yes, just noticed that when hovering over the cancel button. the text turns white over the white button. I am waiting to hear back from the template guys.


Also noticed that when asking a question, the topic is stuck on "Events" which is one of my Topics , even though I check to "Allow Topic Selection" in the Ask Questions configuration. There is no other options of topics in the drop down, it just goes to a small search window. It does not seem to matter which topic I navigate to and click the ask question. I turned the Allow Topic Selection off and it does go the topic you select in the configuration.
M
MinitekPosted 9 years agoModerator
Yes, I made some corrections in the code.

But the colors of the text are not correct because the template forces some colors with the !important rules.
MB
Michael BanschbachPosted 9 years ago
Hi Yannis,

I did the upgrade to 3.6.1 and now I do see the ask question buttons with the text, so that appears to b working now.
MB
Michael BanschbachPosted 9 years ago
Hi Yannis,

1) You should be able to login as an admin with the previous private message I sent you. Could this message be because I made these two sections with Topic and questions, but I chose in the menu to display by Topic and not section ? The others are all by sections.

2) I will run this by the template designers. They are not a little shop and they are usually sophisticated templates. They are Vertex based templates and extremely flexible. I think this template was designed about a year ago.
M
MinitekPosted 9 years agoModerator
1. Can you please send me a screenshot of your FAQ Book menu items?
Or even better, admin access.

2. I have made some corrections in version 3.6.1, but I am afraid the display issues are caused by your template css. There are some css rules that are marked as important in your template and they are overriding the Joomla styles.

For example:
File: templates/bigbusiness/css/template.css

line 1301:
.dropdown-menu, .btn {
    border: none !important;
}


line 128:
color: #313131 !important;

There are more !important rules in those files.

Using !important in basic attributes (eg: .btn which is an important attribute in bootstrap) or even worse on selectors (eg: button) is a bad practice as it confuses specificity in css.

I'm afraid there is no workaround in this other than removing all !important instances from your css files (or using a different template that has better css architecture).

You can read more about this issue here:
http://stackoverflow.com/questions/3706819/what-are-the-implications-of-using-important-in-css

Another problem in your template is the icons. They are not displayed properly in FAQ Book pages.
The template has an old version of FontAwesome v.3.2.1.
http://ld212.inmotionhosting.com/~talkin39/templates/bigbusiness/css/font-awesome/css/font-awesome.min.css

This old version is incorrectly using the class
[class^="icon-"]

which is a reserved class for the default Joomla icons Icomoon:
https://docs.joomla.org/J3.x:Joomla_Standard_Icomoon_Fonts

The template is using that class for the FontAwesome icons, thus breaking compatibility with the Icomoon icons.

The latest version of FontAwesome is using the class:
[class^="fa-"]

which is compatible with Joomla.
http://fontawesome.io/
MB
Michael BanschbachPosted 9 years ago
Hi Yannis,

Thanks for getting this done. The Text over Text problem is gone and the graphics now show in the answers!!

The only thing I notice were two things:

1) The dashboard said I did not link two of the sections to a menu, but they are and working. Not sure if this is just a remnant from the old version and just click the X. I left for now in case you wanted to investigate

2) The Ask a questions buttons are still just green and white with no Text.

I have attached screenshots
I cleared the Cache/Expired cache and made difference. I don't currently have I don't have any cache currently on the web server or in Joomla Global config.