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Not working as expected

CR
Claire RoachPosted 1 year ago

Hi I have enabled the extension but it's not working properly. 

 

Issue 1 - Icons on the search bar are not loading

Issue 2 - Not searching in Articles (content) only K2 items are showing

Issue 3 - Images not showing

Issue 4 - Drop down list won't scroll with mouse, if you try it just disappears the results

 

It's on the below page for testing

https://moneysavingcentral.co.uk/pets 

 

All caching & leap settings are disabled

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#4330

8 answers

CR
Claire RoachPosted 9 months ago

Hi it's now been 7 days. nd almost 3 weeks with my website having no search bar. 

 

You also haven't replied regarding how to get the update needed. 

 

https://www.minitek.gr/index.php?option=com_ars&view=update&task=download&format=raw&id=4

 

this link doesn't work

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Claire RoachPosted 9 months ago

Hi it's been 3 days. I did also message asking if the update would be the reason?

 

I can't update without a subscription and I can't but one without messaging you?

 

It's been 2 weeks with no search now

M
MinitekPosted 10 months agoModerator

Hi Claire,

I will look into it later today and I'll let you know within 24 hours.

CR
Claire RoachPosted 10 months ago

Hi I have been one week without a search bar

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Claire RoachPosted 10 months ago

Hi I updated to J5 and again this is not working. Can you tell me how you fixed it originally as I will need to keep my site updated and don't wish to have to pay for support each time I update joomla. 

 

The app is saying i have the latest version and it's supposed to be compatible with J5

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Claire RoachPosted 1 year agoEdited 1 year ago

Hi thanks, I see you went in and everything was working as expected. 

M
MinitekPosted 1 year agoModerator

Hi there,

I see that it searches in Joomla Articles (with images too).

As far as the loader icon, can you confirm whether your template supports Bootstrap 5?

As for your last point, I'm not sure I understand what you mean by

Drop down list won't scroll with mouse
CR
Claire RoachPosted 1 year ago

Hello it's been a week with no reply?