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Results page with Live Search "broken"

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TomaszPosted 6 years agoEdited 6 years ago

Hello,

I've just bought Live Search Component&Module and all works fine, but when I hit the results, it redirects me to "error template" (I use Rockettheme template). Yes, I read documentation (although with technical terms my English is even worse...). I've created MENU item (Live Search Results etc.) and still nothing.

On the site (tomasz.pl) it's about "Katolickie Q&A" and "Q&A - wyniki przeszukiwania" in MENU.

Please, be patient with me ;-)

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#2035

12 answers

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TomaszPosted 6 years ago

My mistake - I know, I wrote it on the „back end”, but the site is: xtomasz.pl

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TomaszPosted 6 years ago

I’m deeply sorry: proper backend login link is: xtomasz.pl/administrator

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TomaszPosted 6 years ago

Hey guys, I've just read that whole problem is I should upgrade FAQ Book to Pro version, am I right? Please, respond...

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MinitekPosted 6 years agoModerator

Hi Tomasz,

If you are using Minitek Live Search 3.5.6, then you need to update FAQ Book Pro to version 3.9.0+.

Otherwise, you will have to use an older version of Live Search.

Do you still have the problem after updating FAQ Book Pro?

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MinitekPosted 6 years agoModerator

Since you purchased 2 subscriptions, I will update both your subscriptions to "Professional" so that you have updates for 1 year.

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MinitekPosted 6 years agoModerator

Let me know if you need help with the update of FAQ Book Pro.

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TomaszPosted 6 years ago

Ok, thanks, I'll let you know, one more&last question: should I reinstall (remove free version first) of FAQ Book?

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MinitekPosted 6 years agoModerator

No, it's not necessary. The component will update everything.

But after the installation, it would be best to open the section (and topics) in the backend and re-configure the options.
There are many new options in the latest version.

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MinitekPosted 6 years agoModerator

I'm here if you need any help. Don't hesitate to ask anything.

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TomaszPosted 6 years ago

ok, thanks, I'll manage everything for about an 2 hours (I have other stuff to do now), hope now it will work. All the best!

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TomaszPosted 6 years ago

Ok, I'm completely satisfied. Thanks for your assistance, problem solved, have a nice evening!

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MinitekPosted 6 years agoModerator

You're welcome :)

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