Help Center

I have found the problem. The 'Logged Users count' and the 'Actions Log' messages create some issues on the server. Please leave them disabled for now until I release a new update with a permanent fix.

This may take a while but I will try to release the update as soon as possible during the next couple of weeks.

THe both files you asked for.

Ok, can you please send me today's access log to see how the server responds to the new settings?

I worked with it today, and a few moments it was very slow, but not longer then 10 minutes each moment. Total count of moments 3 times.

Done.

Please enable the 'Minitek System Messages' plugin again, but this time disable the parameters:

User Messages > Logged-in users count (set to Hide).

Actions Log > Actions log messages (set to Hide).

Does the server work ok with these parameters disabled?

the acces log

the errolog in zip file

You can disable the plugin now (Minitek System Messages) until we figure out the issue.

There are 2 logs in a server usually, an access log and an error log. I don't know their names in your server, you must ask the hosting provider for this but I need the error log too. The one you sent me is the access log.

Front end and backend are out of speed.

I hope this file is the right one. cant upload because file is too big.

I added error log txt file.

 can you please tell me the name of the file i have to give you, and where i can get is....at the moment problem with slowing down is happening again.

I have enabled the plugin temporarily so that the server logs any errors within the next 1 hour.

After 1 hour has passed, please send me a copy of the server error log so that I can see what is happening.

Please try again. to login.

Admin login is not working in your site. I get the error

Server Error
403
Forbidden

You do not have permission to access this document.