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Ok, I'm going to need access for the website. I need to see the error messages on installation.

Hi
alterweb.info but for the moment I am unavailable for a week. I will still wait for your new package/version

Hi there,

Which website are your trying to install Joomla on? I can't replicate any of the error messages on my end, on a clean Joomla installation with php 8.2.

To be honest, this misunderstanding has also been caused by the ticket title. I tend to give low priority to tickets requesting customizations, and had not realized you had another issue too. In the future, if you create separate tickets for bugs, you can rest assured that they will be resolved asap.

Sure, I'll create an alternative installation package tomorrow and I'll send it to you so that you can install it on other websites too.

The difficulty with your support is that you require lots of mandatory fields, even for a simple question. And as this is almost never useful, since you have only looked at the site once, I am trying to solve my problem by finding the solution by myself by wanting to reproduce this on another site. I now have the impression that I have a bug problem with your version (after several reinstallation attempts. Do you understand?

I understand that you lose track over time, almost all of the messages I send you are reminder messages. At some point, I understood that you were sick and I understood and accepted the response time.
Now a priori this is no longer the case, and you often respond with another question without answering me, hence an increasingly obvious incomprehension.
For the moment, I want to reproduce the problem of my customization on another site but I will first need (do you understand?) to have a functional version on Joomla 5

*****

Since I have to use the previous site with a PHP 7.4 version, I tried to reinstall the component on the future associative production site.
I installed the latest version pro 5..0.2 on a joomla 5.0.2 site.
The component is installed but I still get the error message after installation:
An error has occurred
0 String could not be parsed as XML

then another error message on the borf minitek board
An error has occurred
0 Class "Joomla\Component\MinitekWall\Administrator\Extension\MinitekWallComponent" not found

You had intervened at the test site.
Do you have a version that corrects this problem because I have to install your extension on 2 associative sites?

the latest versions re-uploaded yesterday on your site minitek-wall-pro-5.0.2.zip minitek-source-content-5.0.

Soon a new version?

I lose track of the requests when people refer to multiple issues in the same ticket. I don't even know where this issue is. I don't remember as I answer to many requests.

Here is the support guidelines. This is why I always ask to read them carefully, to avoid misunderstandings. These are all public.

HI

By waiting, you lose track of the request. You actually promised me to look at the customization I made for a field, but NOW, the urgent question is to be able to install this extension on a site to reproduce the problem Here is my message from 15 days ago :

Since I have to use the previous site with a PHP 7.4 version, I tried to reinstall the component on the future associative production site.
I installed the latest version pro 5..0.2 on a joomla 5.0.2 site.
The component is installed but I still get the error message after installation:
An error has occurred
0 String could not be parsed as XML

then another error message on the borf minitek board
An error has occurred
0 Class "Joomla\Component\MinitekWall\Administrator\Extension\MinitekWallComponent" not found

You had intervened at the test site.
Do you have a version that corrects this problem because I have to install your extension on 2 associative sites?

the latest versions re-uploaded yesterday on your site minitek-wall-pro-5.0.2.zip minitek-source-content-5.0.

Hi there,

I'm not sure I understand what the problem is. The article in this page describes adequately how you can add custom fields to an override.

This has been tested many many times from many people and it works fine. In your case, you are using ACF fields. I have never used ACF, I don't know how they work so I'm not sure what I can do to help you. Furthermore, this forum is for tehcnical support. It's for requests for bugs and for people who have difficulties setting up the extension.

What you are requesting is a customization. You want to add extra things to the extension. I don't understand why you demand from me to help you customize the extension?

Hi
What needs to be done to make sure you take the time to respond to a support request.
I purchased 2 licenses from you. I have to stop, give a negative opinion??

Hi

How soon will you really help me?

HI

+1
Thanks

HI
the latest versions re-uploaded yesterday on your site minitek-wall-pro-5.0.2.zip minitek-source-content-5.0.

Hello, which version are you trying to update from?

Hi
Can you look, as I had this same problem previously and cannot give you access to the test site?
Regards

Hi

Since I have to use the previous site with a PHP 7.4 version, I tried to reinstall the component on the future associative production site.
I installed the latest version pro 5..0.2 on a joomla 5.0.2 site.
The component is installed but I still get the error message after installation:
An error has occurred
0 String could not be parsed as XML

then another error message on the borf minitek board
An error has occurred
0 Class "Joomla\Component\MinitekWall\Administrator\Extension\MinitekWallComponent" not found

You had intervened at the test site.
Do you have a version that corrects this problem because I have to install your extension on 2 associative sites?

Regards

Hi

Yes I understand, it's not urgent, but important for me to use your extension on an association site.

It's just that I can't wait to work on another site. If you come across a problem with the site I sent you, let me know so I can change the php version

I'm sorry but I'm very very busy right now to deal with customizations.

You understand that this is a customization.

Hi
I will need to do some testing, changing the php version for another site.
When can you view this file? If it were now, that would suit me

Regards

hello

Ok direct access given to the override file

For another joomla 3.x site, I have to switch to php 5.3 from time to time. If you encounter an error, please send me a message to let me know and I can switch for a while.
Regards