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Why is my order confirmation delayed?


If you have paid with Paypal and you placed an order with a billing email address different from your primary email of your PayPal account (usually the one you used when you registered the PayPal account), an order confirmation may be required. In this case, follow the instructions that you have received by email, in order to confirm and complete the order.

You can look-up an order for checking exactly its current status in 2Checkout myAccount Area at the Order Lookup Section.

All information included in the order form is requested in order to prepare the invoice and to be able to send you all data regarding order and delivery. 2Checkout is legally entitled to collect personal data. Inconsistencies or incomplete information in the order form may lead to unnecessary delays in the order confirmation. For more details, please read the Privacy Policy.